I was very impressed on first meeting Mrs Shah-Desai…

 June 23, 2011
Posted by sabrina

The final part of my treatment was with Mrs Sabrina Shah-Desai who Mr Rose referred me to in order to perform corrective lid surgery. I was very impressed on first meeting Mrs Shah-Desai. She took the time to talk me through the procedure, the pros and cons and the possible side effects. She spent time asking me what I wanted to achieve, asked me if I had any questions and answered all of them with patience and good humour.

She was very upfront about the statistics relating to the particular procedure, which gave me a realistic picture of what to expect. I was delighted with the results of the lid corrective surgery and with the way Mrs Shah-Desai dealt with  me throughout the period I was under her care. I was due to see Mrs Shah-Desai for a second post-op follow-up appointment at the beginning of March but at the hospital’s request, this appointment had to be changed and I was unable to make the rescheduled date I was given.

As Mrs Shah-Desai was due to leave Moorfields, I was very impressed that she took the time to telephone me to check my progress, provide me with her email address so that I could email a photograph of my eyes and discuss any further questions I had. I was very impressed with the way Mrs Shah-Desai handled all our interactions – it is disappointing to hear that she is leaving Moorfields.

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